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IT FAQs
Submit a Ticket
Tech Support Ticket
Staff Change Request (for managers)
Tech Support Ticket
Your Name
*
Your Email
*
Issue or request
*
Priority
*
Normal
High (critical/ASAP)
Low
Details
Click to choose or drag files here, if applicable (e.g., screenshots)
Selected Files:
Clear files
(FSPL ignore) If this is an issue with our website, catalogue, or online resources, select below.
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Website
Catalogue
Online resource/database
Are you requesting a PC replacement?
Yes, I have been asked to submit a PC replacement ticket
Department
Select One
Administration
Adult Services
Bookmobile
Customer Services
Materials Management & IT
Strategic Services
Youth Services
Extra peripherals
Barcode scanner
Label printer
RFID pad
Receipt printer
About the workstation
This PC is shared between multiple users
This PC requires special software to be installed (except Horizon and Office; these are included)
What special software do you need?
Email confirmation?
Receive an email confirmation of your submission.
Fields marked with
*
are required.
Submit Your Question
Staff Change Request
New or exiting staff
*
Select One
New
Exiting
Name of new or departing staff member
*
Email of requesting manager
*
Last working day
*
Start date (mm/dd/yyyy)
*
Department
Select One
Administration
Adult Services
Bookmobile
Customer Services
Materials Management & IT
Strategic Services
Youth Services
Job title
Phone number
Workstation requirements (existing PC, new PC, required special equipment)
*
Special software required
Special email groups (department and staff groups are assumed)
Delete email and files or assign to another staff member? (if yes enter name)
*
Other notes
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FAQs
How do I connect to my work computer from home?
Last Updated:
Sep 27, 2023
|
Topics:
IT FAQs
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Views:
80
